Our Story

In 2018, Amerta Jiwa Indonesia emerged under the JHL Group’s nurturing wing with a vision: to lead the nation’s wellness industry.

Our wellness services are the embodiment of our founder’s dedication and relentless effort to enhance the wellness experience and delivering maximal health benefits globally.

As proud members of the Indonesian Spa & Wellness Association and the Indonesian Tourism Association, we actively support and maintain the thriving wellness industry in Indonesia by continually explore and enhance our innovative facilities, fostering strong networks and nurturing highly skilled personnel.

Our Vision

To lead Indonesia’s wellness industry with our profound expertise, innovation, and continuous advancement through research and development.

Our Mission

Dedicated to creating a uniquely memorable experience and genuine care to meet our customers’ needs.

Our Culture

“Delivering exceptional customer satisfaction while honoring the needs of all.”

In Amerta’s esteemed environment, we nurture and enhance our offered personalized services and the mutual respect by embracing the reliable principles of amiability and positive attitude.

Amerta's Values

Commitment

An unwavering dedication to enhance our brand’s and our clients’ image by endlessly developing an authentic service.

Innovation

An unyielding aim for innovation to elevate our core principle of customer satisfaction to the highest level.

Uniqueness

An adamant intention to be a unique trendsetter to the hospitality industry and our clients’ establishments.

Memorable Experience

A supporting empowerment for our staff to consistently deliver first-rate, memorable, and personalized service for our guests.

Consistent

A committed pledge to prioritize the implementation of our top-tier quality services to meet our guests’ expectations of excellence.